Frequently Asked Questions

  • The best way to get accurate sizes is by ordering a ready to wear sizing kit, or a standard sizing kit. You can also measure your nails.

    Check out the Sizing page for more detail on order sizing kits and measuring.

  • I ship my orders through standard USPS and shipping charges are $5.00 flat for each order in the US, free for orders of $100 or more. International shipping starts at $15. Shipping time is determined by USPS, it usually takes 2-5 business days from the time I mail your order. You’ll receive an email with your tracking number when it ships.

    If you’re local to me in the Cheyenne, WY area, I am happy to arrange for a pickup or drop off in person for no charge. Just choose Local Delivery during checkout, I’ll email you when your order is ready and we’ll arrange a delivery.

  • My normal processing time is 7-10 business days from the date you place an order. All of your nails are hand painted by me with attention to detail and quality.

  • Absolutely! A simple color change can be requested for no extra charge when you add the set do your cart. There will be a box you can enter your desired color. If I’m not able to make the change or have questions, I’ll reach out to you.

  • Oh yes! Custom sets can be SO much fun and personalized to your tastes and style. Head over the About & Contact page and send me a message with your request and inspo pictures. We’ll work out a design and I’ll quote you a price, you can choose the quoted price in the Custom Set product menu.

  • Lost a nail? Have no fear, you’ll be back to all 10 nails in a jiffy. Head on over to the shop to purchase a replacement nail.

    Shipping charges will apply to your replacement. If you need an additional application kit, order one in the Shop.

  • If you ordered the wrong size, or your measurements were incorrect, you can order replacement nails for any nail that doesn’t fit.

    I can’t issue refunds or returns for orders placed with incorrect sizes. Your satisfaction is very important to me, if you’re having issues with sizing, please contact me.

  • Yes! That’s one of the beautiful things about press-ons. You can collect press-ons like you collect jewelry. Your new nails will be durable and strong and able to be worn over and over again.

    For your nails to be re-worn, use the adhesive tabs your receive in your application kit. These will provide you with a few days of wear and are easy to clean off of your press-ons and your natural nail when you’re done wearing them.

    You can re-wear nails that have been applied with glue. Head on over to the Application & Removal page for more details.

  • If you’re having trouble keeping your nails on, it’s usually a sign the prep wasn’t spot on. Read through the Application & Removal instructions.

    Take care to ensure your nails are clean of any polish or glue, your cuticles are pushed back, you are removing all of the dead skin and debris from your nails, the shine is entirely buffed off, and your nails are clean and dehydrated with an alcohol pad.

    Make sure your press-ons are cleaned of any debris. If you’ve worn them before, they may have adhesive or glue stuck to the inside. Gently file away any glue.

    Make sure you’ve applied glue to both your nail and the press-on and you are rocking the nail from cuticle to tip to get rid of air bubbles.

    You may want to invest in a primer and apply it before applying glue. This can help the glue adhere for longer if you have oily nail beds.